Your credit card details (or a bank transfer within 48 hours) are required to guarantee your booking up to your arrival at Amsterdam Apartments Alexanders.
20% of the total amount of your booking will be charged upon booking (with a minimum of 1 night).
The balance will have to be paid upon arrival in cash or by credit card (+4%).
A security deposit (Eur 25 per person) will be required. It is not charged upfront but only in case of damage.
In case of no show or cancellation upon arrival, a second night will be charged.
After booking:
Check your e-mail for a confirmation from Alexander's to check at which of the six locations you have been booked. A route description on how to get to that location will be in the attachment.
Communicate your expected time of arrival please well in advance .
Check-in: After 13:00, you can leave your luggage from 10 a.m. onwards at location 1.
Late arrivals are ruled out under the followings:
Check-out: Before 12:00 noon. You can leave your luggage in the office at location 1 or use luggage lockers at central station.
Customer satisfaction:
Wishes or remarks regarding the accommodation or service need to be communicated during your stay: the sooner the better. The AAA team can do it’s utmost best then to meet your expectations. After checking out Alexander’s can not take responsibility for how you experienced the accommodation or the service.